Privacy Policy

Privacy Statement

Front Rank Figurines we are totally committed to ensuring that your personal and payment information is secure and that your privacy is respected. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you – e.g. arranging for a product to be sent to you.
By using the Site, you are agreeing to the terms set out in this Privacy Policy Statement.

Your consent

We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone we may occasionally update you on news and special opportunities via e-mail, post & telephone.

Payment / Data Protection / Secure selling

Security and protection is our priority. Your payment via this website will therefore be processed by Protx who perform industry-standard Address Verification System (AVS) and Card Verification Value (CVV) checks to prevent credit card fraud. More information on Protx can be found at http://www.protx.com. Any payment details processed by Protx will not be seen by us or stored on our server. In accordance with the UK Data Protection ACT your details will not be disclosed in any way to a third party, all details will remain strictly private.

Communication & Marketing

By becoming a member of the Front Rank Figurines news letter and providing Front Rank Figurines with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers which we think may be of interest to you.

Opting out of Communication

All Front Rank Figurines members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to receive marketing (emails, postal, telephone) from us and/or selected third parties we recommend you opt-out by visiting ‘Your Details’ in ‘Your Account’ on the Front Rank Figurines website. You can access ‘Your Account’ once you register and login. Simply register/login to Front Rank Figurines and you can then tailor the communications (emails, postal, telephone) you would like to receive.

Checking your details

If you wish to verify the details you have submitted to Front Rank Figurines you may do so by contacting us via the e-mail address, or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information – write it down and keep it somewhere safe.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Front Rank Figurines, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Contacting us

We are always pleased to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement please do not hesitate to contact Front Rank Figurines, who will be to answer any questions you may have.

You can either contact us by post
Front Rank Figurines
The Granary,
Banbury Road,
Lower Boddington, Daventry
Northamptonshire
NN11 6XY
United Kingdom

By Telephone on +44 (0)1327 262720 or by emailing via the contact us page