Posted by & filed under Uncategorized.

ATTENTION EUROPEAN CUSTOMERS

We have temporarily paused taking new orders from Europe while we make the necessary changes to the way we will be supplying European customers from 1st January 2021.

We hope to be able to accept orders from European customers again in early January, however it is not possible to give a specific date for this.

Please Note from January when we start accepting European orders the following rules will apply :-

Front Rank will be deducting the UK VAT from orders being despatched to European destinations, our website’s online ordering system will automatically make the calculation.

Any import duties, clearance fees and taxes set by the destination country will need to be paid by the receiving customer prior to delivery and paid in the destination country.

The customer and not Front Rank Figurines will be responsible for any duties, clearance fees and/or taxes levied at the point of entry into the destination country.

Please also note that Front Rank does not have any information for specific European countries regarding duties/taxes and how the customer pays them.

We do not have a specific date in January for when we will be accepting European orders but please be assured that we will resume as soon as possible.

Orders for NON European destinations may be placed as normal.